All items can be exchanged or refunded within 7 days from the date of delivery.
If more than 7 days have passed since your purchase was delivered, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, and the security ribbon must be uncut.
To complete your return, email us at firstname.lastname@example.org and our team will send you a return label. You can arrange a pick up by contacting your nearest DHL Office, or drop off the package.